Gain recognition as a trainer of excellence in your field.
In today’s competitive environment, being an effective trainer is about more than delivering content. It requires clear thinking, strong communication, and the ability to guide people through learning with confidence. The Instructional Skills course is designed to strengthen these core abilities, helping you move beyond subject knowledge to become a credible, capable facilitator of learning.
The Mudita Instructional Skills Certification can be used as the Instructional Skills qualification required for Microsoft Certified Trainer (MCT) registration
If your work involves training, facilitation, or developing learning programmes, this course is designed for you. Whether you teach technical skills or academic subjects, it will help you become a more confident, credible, and effective instructor.
Course Outline
• Principles of adult learning
• Effective delivery methods
• Trainer responsibilities and preparation
• Enhancing trainer–learner interaction
• Time management and session planning
• Professional credibility and conduct
• Opening a training session
• Group facilitation
• Communication skills
• Storytelling, metaphors, and analogies
• Slide design and effective use of colour
• Training room and session setup
• Closing a training session
• Evaluation and feedback
• Ongoing professional development
Course Information
Scheduled dates (2026):
• 13 – 17 April 2026 | 09:00 –13:00 (5 mornings)
• 15–19 June 2026 | 09:00 – 13:00 (5 mornings)
• 7–11 September 2026 | 09:00 – 13:00 (5 mornings)
• 23–27 November 2026 | 09:00 – 13:00 (5 mornings)
We also run ad hoc courses on demand (minimum of 3 participants).
Time: 09:00 South African Standard Time
Duration: 5 mornings or 3 full days
Venue: Online
Language: English
Assessment:
Exam 1: Oral (1 hour, scenario-based questions)
Exam 2: Performance-based video submission
Cost:
R16 675 (including VAT) – includes manual, training and 2 exam vouchers
USD $1 030
Prerequisites:
This fast-track course is designed for beginner or experienced trainers who want to confirm and formalise their instructional skills with an internationally recognised qualification. There are no prerequisites for training.
Microsoft recognition:
This certification meets the Instructional Skills requirement for Microsoft Certified Trainer (MCT) registration. Verify here 1413
Mudita ISC Trainers
Terry Winship is the lead trainer for the Instructional Skills Certification (ISC). She has extensive experience delivering training in Microsoft Office, social media applications, and core soft skills including presentation skills, public speaking, and instructional delivery.
With international training experience across Belgium, Switzerland, Sweden, Ireland, the United Kingdom, and China, Terry specialises in bespoke training, consulting, and technical skills development. She also authors technical training manuals for Oxford University Press.
She works extensively with Microsoft productivity tools, including Microsoft 365 Copilot and applied AI, helping professionals use modern technology with clarity, confidence, and sound judgement.
Terry’s mission is to help businesses and individuals reach their potential through practical, well-structured learning. She believes that success comes from combining strong technical capability with confident communication, and that learning new skills gives people the power to reshape their professional story.
Outside of work, Terry has travelled extensively, including completing a 366-day journey around the world. She enjoys baking, cooking, and photography, and contributes actively to the community as a director of an NGO, a Distinguished Toastmaster, a PechaKucha City Organiser, and a member of the Professional Speakers Association.
Chintan Patel is a highly skilled ICT professional specialising in Microsoft productivity applications and services. With over a decade of experience, he delivers bespoke training, consulting, and advisory services for both novice and advanced users.
He is a Microsoft Certified Trainer (MCT) Regional Lead and a Microsoft Most Valuable Professional (MVP), and has been actively developing and supporting MCTs across South Africa and 15 Southern African countries since 2020. Chintan is a sought-after speaker at events focused on workplace productivity and skills development.
Chintan also moderates the Microsoft Certified Trainer Network on Facebook and LinkedIn, contributing to the global MCT community through knowledge sharing and professional support. In addition, he runs a Certiport Authorised Testing Centre and proctors a range of Certiport examinations.
His mission is to help businesses and individuals reach their full potential through practical, structured training and support that unlocks real capability and confidence.
Outside of work, Chintan enjoys recreational tennis and exploring the outdoors. He serves as a parkrun Event Ambassador, supporting a global initiative that promotes health and wellbeing, and is a director of three parkrun events in Benoni, South Africa.